Texan Charged Almost $1,300 for Biscuit and a Drink
Stop me if you've heard this one before: " A guy walks into a CEFCO and buys a chicken biscuit..."
All kidding aside, this is why you should always confirm your purchase and get a receipt.
According to a report from KXXV 25, Chuck Chavers stopped into a CEFCO off HWY 6 in Woodway to grab a bite to eat. He purchased a monster energy drink and a chicken biscuit before heading out to his route. He used his debt card to make the purchase and then noticed the charge was for $1,299.36.
Once he realized he was overcharged, he told the store manager. The manager said it was a system glitch that caused the problem and that they were unable to refund the overcharge. Instead, Chavers had to dispute the charge through his bank, which took more than a week.
Chavers did eventually get the refund, and he credits getting a receipt.
"I'm happy about it. I wish it wouldn't have taken this long," he said. He added that you should "make sure you see the sale price before you approve your debit card and then get your receipt. I'm pretty sure if I didn't get my receipt, I don't know if I'd been able to get my money back."
If you've ever had to dispute a charge on a credit or debit card, you know how time consuming it can be. Jason Meza with the Better Business Bureau tells Joel Lopez of 25 News that it is more difficult to get your money back when you use a debit card because there are more hoops to jump through.
Credit cards have more protection so it's easier to dispute a charge on one.
All's well that ends well, but the big lesson here is to always make sure you double check the amount when using the card readers at any store, and definitely ask for a receipt. You might need it.